Global Director, Learning & Development - RCM & HIM | AAPC Philippine Chapter President | AHIMA World Congress Board Member
With over 12 years of experience in healthcare revenue cycle management, medical coding, auditing, clinical denial management, compliance, and workforce development, I currently serve as Global Director of Learning & Development, leading training, quality, and capability-building initiatives across the Philippines, India, the Dominican Republic, and Uruguay. Throughout my career, I have led high-performing teams and organizational transformation efforts supporting healthcare operations in the Philippines, UAE, and the United States.
My expertise spans professional and facility coding, denial management, auditing, compliance, quality assurance, process improvement, leadership development, and enterprise learning strategy. I am passionate about advancing the Health Information Management (HIM) profession, developing future healthcare leaders, and driving operational excellence through education, innovation, and continuous improvement. I hold multiple industry credentials from AAPC, AHIMA, and other recognized organizations, including CPC, CPMA, CPC-I, CCVTC, CCS, CAIMC, CBCO, AAPC Fellow, Master Black Belt (MBB), and LFC. I have also served as a board member and chapter president for leading professional organizations. As a frequent speaker, trainer, mentor, and published author, I actively contribute to the advancement of Revenue Cycle Management, Health Information Management, medical coding, compliance, and workforce development.
